.ticket-page{min-height:100vh}.ticket-header,.ticket-shell{position:relative;z-index:1;width:min(1240px,calc(100% - 64px));margin:auto}.ticket-header{height:100px;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--line)}.ticket-shell{margin-top:58px;margin-bottom:120px}.ticket-gate{min-height:400px}.ticket-gate h1,.ticket-hero h1{margin:.1em 0;font-size:clamp(4rem,9vw,7.5rem)}.ticket-gate>p:not(.eyebrow),.ticket-hero>div>p:last-child{color:var(--muted);line-height:1.7}.ticket-hero{display:flex;align-items:end;justify-content:space-between;gap:30px;margin-bottom:36px}.ticket-tabs{display:flex;gap:8px;margin-bottom:20px;border-bottom:1px solid var(--line)}.ticket-tabs button{padding:14px 20px;border:0;border-bottom:2px solid transparent;background:none;color:#7f8da0;font:inherit;cursor:pointer}.ticket-tabs button.is-active{border-color:#55b6f5;color:#eef5fb}.ticket-layout{display:grid;grid-template-columns:minmax(280px,380px) 1fr;min-height:620px;border:1px solid var(--line);background:rgba(5,8,13,.55)}.ticket-list-panel{border-right:1px solid var(--line)}.ticket-filters{display:grid;grid-template-columns:1fr 1fr;gap:8px;padding:12px;border-bottom:1px solid var(--line)}.ticket-filters select,.ticket-controls select{min-width:0;padding:10px;border:1px solid rgba(119,176,220,.22);background:#080c13;color:#dce7f2}.ticket-list{display:grid}.ticket-list-item{display:grid;gap:5px;padding:16px;border:0;border-bottom:1px solid rgba(115,164,205,.13);background:transparent;color:#dce6f1;text-align:left;cursor:pointer}.ticket-list-item:hover,.ticket-list-item.is-active{background:linear-gradient(110deg,rgba(40,135,204,.09),rgba(110,58,178,.09))}.ticket-list-item span{color:#748398;font-size:.62rem;letter-spacing:.07em;text-transform:uppercase}.ticket-list-item strong{font-size:.9rem}.ticket-detail{padding:26px}.ticket-empty{display:grid;height:100%;place-items:center;align-content:center;color:var(--muted)}.ticket-empty img{width:70px;opacity:.35}.ticket-detail-head{display:flex;justify-content:space-between;gap:20px;padding-bottom:20px;border-bottom:1px solid var(--line)}.ticket-detail h2{margin:5px 0;font-family:var(--display);font-size:clamp(2rem,4vw,3.7rem);font-weight:400}.ticket-detail-meta{color:#7f8da0;font-size:.68rem}.ticket-controls{display:flex;flex-wrap:wrap;gap:8px;align-items:start}.ticket-messages{display:grid;gap:10px;margin:24px 0}.ticket-message{padding:15px;border:1px solid rgba(115,164,205,.16);background:rgba(255,255,255,.018)}.ticket-message.internal{border-color:rgba(144,91,225,.34);background:rgba(105,55,176,.07)}.ticket-message header{display:flex;align-items:center;gap:9px}.ticket-message img{width:28px;height:28px;border-radius:50%;object-fit:cover}.ticket-message header span{margin-left:auto;color:#657388;font-size:.62rem}.ticket-message p{margin:10px 0 0;color:#aeb9c8;line-height:1.6;white-space:pre-wrap}.ticket-message small{color:#b99bec}.ticket-reply-form{display:grid;gap:10px;padding-top:20px;border-top:1px solid var(--line)}.ticket-reply-form textarea,.team-chat-form textarea,.ticket-dialog input,.ticket-dialog textarea,.ticket-dialog select{box-sizing:border-box;width:100%;padding:12px;border:1px solid rgba(119,176,220,.25);background:#070b12;color:#e8eef5;font:inherit}.ticket-reply-actions{display:flex;align-items:center;justify-content:space-between;gap:12px}.ticket-internal{display:flex;align-items:center;gap:8px;color:#a998c7;font-size:.75rem}.team-chat-shell{display:grid;grid-template-columns:180px 1fr;grid-template-rows:minmax(450px,65vh) auto;border:1px solid var(--line)}.chat-rooms{grid-row:1/3;padding:12px;border-right:1px solid var(--line)}.chat-rooms button{width:100%;padding:12px;border:0;background:none;color:#8290a3;text-align:left;cursor:pointer}.chat-rooms button.is-active{background:rgba(67,153,219,.09);color:#e8f1f8}.team-chat-messages{overflow:auto;padding:18px}.chat-message{display:grid;grid-template-columns:auto 1fr;gap:10px;margin-bottom:14px}.chat-message img{width:30px;height:30px;border-radius:50%;object-fit:cover}.chat-message p{margin:4px 0;color:#aab6c5;white-space:pre-wrap}.chat-message time{color:#66758a;font-size:.62rem}.team-chat-form{display:flex;gap:10px;padding:12px;border-top:1px solid var(--line)}.team-chat-form textarea{resize:vertical}.ticket-permission-head h2{font-family:var(--display);font-size:3.5rem;font-weight:400}.ticket-permissions{display:grid;gap:10px}.permission-user{padding:18px;border:1px solid var(--line)}.permission-user>header{display:flex;justify-content:space-between;margin-bottom:14px}.permission-grid{display:flex;flex-wrap:wrap;gap:9px}.permission-grid label{display:flex;align-items:center;gap:7px;padding:8px 11px;border:1px solid rgba(120,175,219,.2)}.ticket-dialog{width:min(640px,calc(100% - 30px));padding:0;border:1px solid rgba(109,177,229,.35);background:#080c13;color:#edf3f8}.ticket-dialog::backdrop{background:rgba(1,3,7,.84);backdrop-filter:blur(7px)}.ticket-dialog form{display:grid;gap:16px;padding:28px}.ticket-dialog h2{margin:0;font-size:2.3rem}.ticket-dialog label{display:grid;gap:7px}.ticket-dialog label>span{color:#8290a3;font-size:.64rem;text-transform:uppercase}.ticket-dialog form>div{display:flex;justify-content:flex-end;gap:10px}.ticket-dialog button{min-height:42px;padding:0 15px;border:1px solid rgba(116,173,219,.25);background:#0a1019;color:#e7eef5}@media(max-width:800px){.ticket-header,.ticket-shell{width:min(100% - 34px,1240px)}.ticket-layout{grid-template-columns:1fr}.ticket-list-panel{border-right:0;border-bottom:1px solid var(--line)}.ticket-detail{padding:18px}.ticket-hero{align-items:flex-start;flex-direction:column}.team-chat-shell{grid-template-columns:1fr}.chat-rooms{display:flex;grid-row:auto;overflow:auto;border-right:0;border-bottom:1px solid var(--line)}.chat-rooms button{width:auto;white-space:nowrap}.team-chat-messages{min-height:420px}.team-chat-form{grid-column:1}}
.ticket-list-item{position:relative}.ticket-list-item.has-unread::after{content:"";position:absolute;top:17px;right:14px;width:9px;height:9px;border:2px solid #080c13;border-radius:50%;background:#e7475a;box-shadow:0 0 10px rgba(231,71,90,.65)}
.ticket-filters #ticket-view-filter:not([hidden]){grid-column:1/-1}.ticket-form-error{margin:0;padding:10px 12px;border-left:2px solid #ef5a6f;background:rgba(239,90,111,.08);color:#ff9bab;font-size:.78rem;line-height:1.5}
.ticket-message .ticket-author-role{display:inline-flex;align-items:center;min-height:20px;padding:0 8px;border:1px solid rgba(116,160,198,.28);border-radius:999px;background:rgba(47,85,116,.12);color:#91a8bc;font-size:.52rem;font-weight:750;letter-spacing:.08em;text-transform:uppercase}
.ticket-message .ticket-author-role.role-author{border-color:rgba(78,181,133,.38);background:rgba(31,129,83,.12);color:#78d8a6}
.ticket-message .ticket-author-role.role-editor{border-color:rgba(66,161,225,.45);background:rgba(34,112,169,.14);color:#72c7fa}
.ticket-message .ticket-author-role.role-admin{border-color:rgba(222,69,91,.48);background:rgba(151,30,52,.16);color:#ff8b9c;box-shadow:0 0 13px rgba(216,49,76,.12)}
.ticket-assignee-role{display:inline-flex;width:max-content;align-items:center;min-height:21px;padding:0 8px;border:1px solid rgba(116,160,198,.28);border-radius:999px;background:rgba(47,85,116,.12);color:#91a8bc!important;font-size:.51rem!important;font-weight:750;letter-spacing:.08em;text-transform:uppercase}
.ticket-assignee-role.role-author{border-color:rgba(78,181,133,.38);background:rgba(31,129,83,.12);color:#78d8a6!important}
.ticket-assignee-role.role-editor{border-color:rgba(66,161,225,.45);background:rgba(34,112,169,.14);color:#72c7fa!important}
.ticket-assignee-role.role-admin{border-color:rgba(222,69,91,.48);background:rgba(151,30,52,.16);color:#ff8b9c!important;box-shadow:0 0 13px rgba(216,49,76,.12)}